St. Elizabeth Healthcare is providing this Privacy Policy to you so that you understand how we use the information you provide. Privacy is our primary concern for users of our online services. We record email contact information strictly for our internal use. We do not sell or distribute personal information. We send confirmation emails regarding payments and certain types of maintenance. Confirmation emails help guard against fraudulent use of the system. We record your use of the system to the extent we are aware of when log-in occurs. We also keep statistics about how the system is used. This information helps us plan better services and improve system performance. We use encrypted transmission (Secure Socket Layer - SSL) for all transactions on our billing site. We use cookies for our internal use only. They are required to maintain session information. We do not share cookies with any outside agency. We do not place shared cookies or customer profiling banner ads on our pages. We do not retain credit card information (unless you specifically tell us to for your convenience) except for audit trails which are used to prove transactions. The audit trails have portions of the card number marked out for enhanced privacy. Furthermore, we will comply with Government guidelines, or laws, regarding protection of your privacy both now and in the future. If you have any questions regarding our Privacy Policy, please contact us.

Online Website Agreement and Authorization for Payments The St. Elizabeth Healthcare Web Site (the "Service") is an on-line bill viewing and payment service provided by St. Elizabeth Healthcare. Please read this Agreement carefully before accessing or using the Service. By accessing or using the Service, you agree to be bound by the terms and conditions below. If you do not accept the terms and conditions of this Agreement, you may not access or use the Service. St. Elizabeth Healthcare may modify this Agreement from time to time, and such modifications shall be effective immediately upon posting of the modified Agreement. By continuing to access or use the Service following such modifications, you agree to be bound by the modified Agreement. St. Elizabeth Healthcare has no obligation to notify users of the posting of a modified Agreement. Payment Services. By accessing the Service, you authorize St. Elizabeth Healthcare (1) to establish and maintain your payment authorizations and (2) to process your payments according to your instructions. Types of Payments and Payees. You may use the Service only to authorize the payment of bills owing to St. Elizabeth Healthcare. Payments that you authorize will be made from a bank or financial institution account (the "Transaction Account") that you designate. It is your responsibility to establish and maintain the Transaction Account and to pay any and all fees associated with the Transaction Account. Timing. By providing St. Elizabeth Healthcare with a payment authorization under the Service, you authorize St. Elizabeth Healthcare to charge the Transaction Account to remit funds on your behalf to pay your bills owed to St. Elizabeth Healthcare. It is your responsibility to make timely payment authorizations, so that the funds will arrive at St. Elizabeth Healthcare before the date on which they are due. You should submit all payment authorizations to St. Elizabeth Healthcare at least three (3) business days before the actual due date for the bills (not the late date). A "business day" means any day other than Saturday, Sunday, a federal holiday, or any other day on which banks in the United States are not generally open for business. You shall bear the risk and the responsibility for paying any late charges or penalties resulting from the late receipt of any payment made under the Service; provided, however that St. Elizabeth Healthcare agrees to waive late charges and penalties resulting from late receipt of payment, in the event that your payment authorization was made more than (3) business days before the actual due date and the payment is late solely due to St. Elizabeth Healthcare's failure to promptly process your payment authorization. Responsibility of St. Elizabeth Healthcare. St. Elizabeth Healthcare will use all reasonable efforts to process all your payment authorizations promptly and properly, provided the authorizations are actually received by St. Elizabeth Healthcare. St. Elizabeth Healthcare will not be responsible for any failure to process a payment authorization that is not actually and completely received by St. Elizabeth Healthcare for any reason, including user error, equipment malfunction, natural disasters or impediments, or inaccurate or incomplete information. If St. Elizabeth Healthcare does not process a payment request on time or in the correct amount, St. Elizabeth Healthcare will be liable for your losses, but in no event shall St. Elizabeth Healthcare's liability exceed the amount of the affected payment authorization. However, St. Elizabeth Healthcare shall incur no liability fees if it is unable to complete a payment authorization initiated by you because of the existence of any one or more of the following circumstances: The Transaction Account does not contain sufficient funds to complete the transaction, or the transaction would exceed the credit limit applicable to the Transaction Account. You have not provided St. Elizabeth Healthcare with correct names or account information. Circumstances beyond St. Elizabeth Healthcare's control (such as, but not limited to, fire, flood, or interference from an outside force) prevent the proper transmission of your payment authorization and St. Elizabeth Healthcare has taken reasonable precautions to avoid those circumstances. St. Elizabeth Healthcare fails to receive a full and complete payment authorization. You have made any false or materially misleading statement or representation in connection with any payment authorization. The bank or financial institution maintaining the Transaction Account refuses or is unable to honor a payment request from St. Elizabeth Healthcare. Bank or Financial Institution Limitations. In using the Service, you are requesting St. Elizabeth Healthcare to make payments for you from your designated Transaction Account. If your bank or financial institution is unable to process a transaction (for example, there are not sufficient funds in the Transaction Account to cover the transaction, or if funds in the account are unavailable for any reason), the transaction may not be completed. There may be limits or restrictions upon the number or frequency of payments that may be made from your Transaction Account under applicable law or under the terms of your agreement with the bank or financial institution maintaining the Transaction Account. St. Elizabeth Healthcare's obligations under the Service are subject to any such limits or restrictions, and St. Elizabeth Healthcare has no duty to notify you of any such limits or restrictions. Charges. As a customer of the Service, you will not be charged by St. Elizabeth Healthcare for payment authorizations that you choose to send electronically. DISCLAIMER OF WARRANTIES. ST. ELIZABETH HEALTHCARE IS PROVIDING THE SERVICE "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON INFRINGEMENT. ST. ELIZABETH HEALTHCARE DOES NOT WARRANT THAT THE SERVICE IS ERROR-FREE, OR THAT ACCESS TO AND USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. LIMITATION OF LIABILITY. IN NO EVENT SHALL ST. ELIZABETH HEALTHCARE OR ANY LICENSORS BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE DELIVERY, PERFORMANCE, OR USE OF THE SERVICE, WHETHER INCURRED BY YOU OR ANY THIRD PARTY, EVEN IF ST. ELIZABETH HEALTHCARE OR ITS LICENSORS OR SUPPLIERS HAVE BEEN ADVISED OR MAY OTHERWISE KNOW OF THE POSSIBILITY OF SUCH DAMAGES. Some jurisdictions prohibit exclusion or limitation of liability for implied warranties or consequential or incidental damages, so the above limitation may not apply to you. Assignment. You may not assign this Agreement to any other party. St. Elizabeth Healthcare may assign this Agreement to any directly or indirectly affiliated company. St. Elizabeth Healthcare may also assign or delegate certain of its rights and responsibilities under this Agreement to independent contractors or other third parties. General. This Agreement is governed and shall be construed in accordance with the laws of the State of KY, excluding its choice of law rules. This Agreement constitutes the entire agreement and supersedes any prior agreements or understandings, oral or written, between St. Elizabeth Healthcare and you concerning the Service and may only be amended as provided herein. Failure or delay in enforcing any right or provision of this Agreement shall not be deemed a waiver of such provision or right with respect to any subsequent breach or a continuance of an existing breach. If any provision of this Agreement shall be held to be unenforceable that provision will be enforced to the maximum extent possible, and the remaining provisions of this Agreement will remain in full force and effect.

FAQs Archive

Q: Financial Assistance Policy

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Q: FAP Plain Language Summary

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" hover_type="none" border_sizes_top="" border_sizes_bottom="" border_sizes_left="" border_sizes_right="" min_height="" link=""][fusion_text] FAP Plain Language Summary ( English online FAP PLS or Spanish online FAP PLS )[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Amounts Generally Billed

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" hover_type="none" border_sizes_top="" border_sizes_bottom="" border_sizes_left="" border_sizes_right="" min_height="" link=""][fusion_text] Amounts Generally Billed ( English online AGB or Spanish online AGB )[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]